Privacy Policy
Effective Date: 1 January 2025
Transit Education ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, and phone number when you fill out a consultation or inquiry form
- Academic background, nationality, and study preferences shared during counselling
- Documents you upload (transcripts, passports, SOPs) in connection with visa or admission processing
- Payment information processed securely through third-party payment processors
We also collect limited technical data automatically (IP address, browser type, pages visited) through cookies and analytics tools to improve our website.
2. How We Use Your Information
- To provide study abroad counselling, visa guidance, and university admission services
- To communicate with you about your application, inquiries, or events
- To send newsletters and updates (you may unsubscribe at any time)
- To comply with legal obligations, including visa filing requirements
- To improve our website and services through aggregated analytics
3. Information Sharing
We do not sell your personal information. We may share it with:
- Partner universities and institutions where you have applied, for admission purposes
- Visa authorities as required by law for student visa applications
- Service providers (hosting, email, analytics) who are contractually bound to protect your data
- Law enforcement when required by applicable Nepali or international law
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Application documents are typically retained for 3 years after the conclusion of our engagement with you.
5. Cookies
Our website uses cookies to improve your experience. These include essential cookies (required for site functionality), analytics cookies (Google Analytics), and preference cookies. You may disable non-essential cookies through your browser settings or our cookie consent panel.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@transiteducation.com.np.
7. Security
We implement industry-standard technical and organisational measures to protect your data. However, no internet transmission is 100% secure. We encourage you to use strong passwords and notify us immediately of any suspected unauthorised access.
8. Third-Party Links
Our website may contain links to third-party sites (university portals, government visa portals). We are not responsible for the privacy practices of those sites. Review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this policy periodically. The effective date at the top of this page will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related queries:
- Email: info@transiteducation.com.np
- Phone: 01-5906277
- Address: Purple House, Level 2, Bagbazar, Kathmandu, Nepal
